|Source Music apologized for the leaking of some official fanclub members' private information. (Photo from Tirto)|
[Asia News = Reporter Reakkana] On June 11, Source Music issued an official statement of apology to BUDDYs, or GFriend's Official Fanclub, for the multiple incidents which caused disappointment and confusion. First, Source Music apologized for the leaking of some official Fanclub members' private information.
"Back on June 9, we collected information related to the refunding of the official 'BUDDY Membership' via a Google survey form, and due to an error, private information belonging to 22 Fanclub members leaked for approximately 9 minutes. Source Music manages a portion of Fanclub members' private information through a separate business platform, and we are responsible for failing to properly manage and direct this business platform. We would like to apologize for this failure. As a response to the incident, we corrected the error as soon as we learned of the situation and reported the incident to the identity protection department. We also notified those Fanclub members whose information was leaked with separate emails, informing them of measures to take to prevent further damages, information on the consultation, and on receiving compensation for damages."
Second, the agency apologized once again for the criticism surrounding the 'BUDDY Membership' refund process. Finally, Source Music apologized to all BUDDYs for the sudden announcement of GFriend's departure from the label.